Question 1

Is hosting included in the website design price?

Accepted Answer

No, hosting is separate. You can host it yourself (which is free for standard tiers) or host it with us under our managed plan starting at $19/mo.

Question 2

Are there any hidden fees?

Accepted Answer

None. No setup fees, no monthly fees, and no mandatory update pricing. You pay domain registration and standard hosting fees directly to the providers of your choice.

Question 3

Can I pay in installments?

Accepted Answer

Yes, we offer a 50/50 split (50% upfront to start, 50% upon speed-verified completion). We also offer customized plans for established businesses.

Question 4

What happens after my website launches?

Accepted Answer

Once we launch your site, you own 100% of the code. We offer a hands-off managed hosting and maintenance support package for $99/mo to handle security updates and content edits, but it is completely optional.

Question 5

Do you offer refunds?

Accepted Answer

Since our work is custom-designed and custom-coded from scratch, we do not offer standard refunds. However, we work through a multi-step revision and approval process before launch to guarantee you love the result.